The Connector Manager

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The Connector Manager

Why Some Leaders Build Exceptional Talent - and Others Don't

Jaime Roca, Sari Wilde, René Ruiz, Melinda Wade

$17.50

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Description

There are four distinct types of managers. One performs much worse than the rest, and one performs far better. Which type are you?

Based on a first-of-its-kind, wide-ranging global study of over 9,000 people, analysts at the global research and advisory firm Gartner were able to classify all managers into one of four types:

  •  Teacher managers, who develop employees' skills based on their own expertise and direct their development along a similar track to their own.
  •  Cheerleader managers, who give positive feedback while taking a general hands-off approach to employee development.
  •  Always-on managers, who provide constant, frequent feedback and coaching on all aspects of the employee's performance.
  •  Connector managers, who provide feedback in their area of expertise while connecting employees to others in the team or organization who are better suited to address specific needs.

Although the four types of managers are more or less evenly distributed, the Connector manager consistently outperforms the others by a significant margin. Meanwhile, Always-on managers tend to see their employees struggle to grow within the organization. Why is that?

Drawing on their groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers and employees at companies like IBM, Accenture, and eBay, the authors show what behaviors define a Connector manager, and why they are able to build powerhouse teams. They also show why other types of managers fail to be equally effective, and how they can incorporate behaviors of Connector managers in order to be more effective at building teams.


Author

Jaime Roca:
JAIME ROCA is a Senior Vice President at Gartner managing the global research and advisory team that serves and advises HR executives.

SARI WILDE is a Research Leader for Gartner's Learning & Development Leadership Council, where she oversees research and products for Learning and Development (L&D) executives.

AUDREY TAYLOR is a Principal Executive Advisor with Gartner who supports senior executives in HR and IT and their leadership teams in the United States, Canada, and Australia.


JAIME ROCA is a Senior Vice President at Gartner managing the global research and advisory team that serves and advises HR executives.

SARI WILDE is a Research Leader for Gartner's Learning & Development Leadership Council, where she oversees research and products for Learning and Development (L&D) executives.

AUDREY TAYLOR is a Principal Executive Advisor with Gartner who supports senior executives in HR and IT and their leadership teams in the United States, Canada, and Australia.


JAIME ROCA is a Senior Vice President at Gartner managing the global research and advisory team that serves and advises HR executives.

SARI WILDE is a Research Leader for Gartner's Learning & Development Leadership Council, where she oversees research and products for Learning and Development (L&D) executives.

AUDREY TAYLOR is a Principal Executive Advisor with Gartner who supports senior executives in HR and IT and their leadership teams in the United States, Canada, and Australia.


JAIME ROCA is a Senior Vice President at Gartner managing the global research and advisory team that serves and advises HR executives.

SARI WILDE is a Research Leader for Gartner's Learning & Development Leadership Council, where she oversees research and products for Learning and Development (L&D) executives.

AUDREY TAYLOR is a Principal Executive Advisor with Gartner who supports senior executives in HR and IT and their leadership teams in the United States, Canada, and Australia.

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